Delivery & Returns
Destination Method Cost Delivery time
UK Normal 4.49 pounds 3-5 working days
UK Express 6.49 pounds 1-2 working days
EU Normal 9.49 pounds 5-8 working days
The rest of world Normal 12.49 pounds 7-10 working days
If you simply change your mind about the item you have bought from us online or in shop, you can return it to us for a refund (the initial delivery charges are non-refundable) within 14 days from the date of dispatch. and refunds will be made within 28 days. Online order return address: flat 8 kingston court, 383 kingston road, London KT190BS.
Either your order confirmation email, order dispatch email or returns note. The card used for purchase – we can only refund to the card used for original payment. Items purchased in store will need to be returned to one of our stores directly,
Our wooden products are protected by a 2-year warranty for manufacturing defects. This covers the materials and workmanship. This does not cover breaks and cracks from misuse.
Our metal and acetate products are protected by a 4-year warranty for manufacturing defects. This covers the materials and workmanship. This does not cover breaks and cracks from misuse.
If you’ve been unlucky to receive a faulty or damaged item, please contact us stating your Order Number and the nature of the fault photo.
We will try to send you a fix part or send you a replacement one.
For faulty items that have been worn/used or for returns outside our Returns Policy, please email us for further assistance. These may be accepted at the discretion of Findunusual.